# Shopware product FAQ generated automatically by AI > Shopware plugin: generates typical questions and answers per product via AI and shows them as a chat or FAQ on the detail page. Stored in the database. Quelle / Source: https://stoneandwater.online/en/ki-product-questions.html # AI product FAQ for Shopware: AI Product Questions. Generates typical questions and answers per product via AI and shows them as a *chat or FAQ* on the detail page - stored in the Shopware DB. [View manual](https://stoneandwater.online/en/manual-ki-product-questions.html) Videos ## The plugin *on video*. A short look, recorded right in Shopware. [Image: Video: AI product questions] Video 2:12 AI product questions 1 / 1 What the plugin does ## Answers *before* the question. The plugin generates typical customer questions and answers per product via AI and shows them as a chat or FAQ on the detail page - stored in the Shopware DB, without a live API call on page load. AI-generated questions ### Per product, automatically The plugin generates ready-made questions and answers per product via AI - the typical questions customers ask before buying, already answered on the detail page. Chat or FAQ ### Two display modes Display as an interactive question chat or as an expandable FAQ list (without input field). Freely selectable per sales channel. Quick facts ### Key details at a glance Above the chat and FAQ you can show product name, article number, manufacturer, availability and price as compact chips - selectable per sales channel. Without a selection the area stays empty. Variants ### Knows the chosen version When a customer picks a colour or size, those options are passed to the AI as context. If a variant has no description of its own, it inherits the one from the main product - so answers fit even with thinly maintained variants. FAQ subpage ### A page of its own per product On request all questions for an article also appear as a separate indexable page - with FAQ markup, pros and cons, its own page title and a link back. The widget links to it. Speaking addresses ### Four patterns to choose from The address of the FAQ subpage follows the product ID, the article name, the article number or both. Umlauts and special characters are transliterated cleanly, and links already shared keep working after a change. Pros & cons ### Pro/con per product In addition to the questions, the AI generates a pros/cons block - the advantages and disadvantages at a glance, good for the purchase decision. FAQ markup ### Recognised as a rich snippet On request the questions are marked up as an FAQPage, including the addresses of individual questions. Search engines can then present them directly in the results. Internal linking ### Up to three links per answer Products mentioned in the answers are linked to their product page - cross-selling partners as well as articles from the same manufacturer. That strengthens internal structure without manual work. Several at once ### Channels and languages as chips Sales channels and languages are multi-selects. The run processes every combination one after another, using the settings of each channel. Without a selection the general configuration applies. Four AI providers ### OpenAI · Anthropic · Mistral · Gemini Freely selectable with your own API key and model, including a connection test directly in the backend. Context-aware ### Reviews & similar products Generation takes customer reviews as well as similar and cross-selling products into account - the answers fit the real assortment. In the Shopware DB ### Generated once, loaded fast Questions and answers are stored in the Shopware database - no live API call on page load, full performance and cache compatibility. [Image: AI Product Questions - Screenshot] **FAQ**per product How it looks in the admin - Set selection and scope - The AI writes questions, answers and pros and cons - Stored in Shopware, no AI call in the shop - Customers see the answers on the product page Ideal for Fewer customer questions More text for Google Large catalogues Products that need explaining Watch the video Why it works ## Clarify questions *before* the drop-off. Pre-generated product questions lower the purchase hurdle, relieve support and provide SEO-relevant content along the way. Why ready-made questions? ### The answer is there before the customer has to ask. Many purchase drop-offs are caused by open questions the customer cannot get answered - and for which they will not contact support. Pre-generated questions and answers directly on the product page remove this hurdle: the customer sees the typical answers immediately, without waiting or searching. Fewer drop-offs ### Open questions resolved When the most common questions are already answered, the customer is less likely to drop off to "research first". Less support ### Relieves the service team Standard questions are answered on the page - reducing recurring support requests about the same products. SEO content ### More text on the page The generated Q&As provide additional, relevant content on the product page - good for discoverability. Configuration ## Fully in the *Shopware admin*. From provider choice via generation mode to display - all configurable in the admin, per sales channel. No code changes required. Generation mode ### All, from date, manufacturer, stream Batch generation - for all products, from a creation date, by manufacturer or specifically for a product stream. With parallel processing. Display ### Chat or FAQ Switchable between interactive chat and expandable FAQ list. Option "hide chat without questions" for products without generated questions. Per sales channel ### Position, count, heading Position, number of questions, heading, avatar and hint text can be set per sales channel. Rights per role ### View or edit Administrative access is bound to dedicated permissions, separated into viewing and editing. Free-text input in the shop is explicitly off until you enable it, and rate limited per sender. Free-text input ### Optionally added Optionally the customer can also ask their own questions - or the display stays limited to the pre-generated Q&As. Its own area ### Individual products, deliberately The bulk run and targeted generation live in separate tabs. The search finds products by name and article number, variants included - a chosen variant is resolved to its parent product. Single product ### Regenerate on demand Find individual products by name or article number and regenerate their texts - several at once if needed. The selection appears as chips and is processed in batches, with a summary at the end. One-off instruction ### A focus per run For a single generation you can pass an extra instruction - a content focus or a different tone, for example. It applies to that run only; your permanent prompt stays untouched. Pros and cons only ### Regenerate separately Pros and cons can be regenerated on their own without touching the existing questions. That protects already indexed content and saves cost with the AI provider. Generate per channel ### Not just display Generation follows the selected channel too: AI provider, language, number of questions, question style and product details are taken from there rather than from the general configuration. Progress in view ### Instead of silent waiting The run shows the planned scope in a window, the current pass with channel and language, a bar and counters for processed and skipped articles. Errors stay in plain words until you close it. Deviations visible ### Channel against general With a sales channel selected, a note shows how many settings deviate from the general configuration - along with a button to reset them to the general values. Connection test ### Before saving The "test connection" button checks API key and model - even entered, not-yet-saved values. Own texts per language ### Written, not translated Content is produced per shop language: product data is loaded translated, the AI writes in the target language, and the entries are stored under that language. The storefront automatically serves the texts of the active language. Technical details ## Clean *Shopware integration*. Batch generation, storage in the DB, storefront widget on the detail page - no live API call on page load, full cache compatibility. ### Compatibility Shopware 6.6 & 6.7 PHP 8.2+ ### Generation The `QuestionGenerator` creates questions, answers and the pros/cons block in batches with parallel processing - across all products, from date, by manufacturer or per product stream. ### AI connection The `AiClient` supports OpenAI, Anthropic, Mistral and Google Gemini. The API key is found across scopes (global or per sales channel), with a connection test. ### Storage Questions and answers are stored in the Shopware database - no live API call on page load, full cache compatibility. ### Storefront widget Dedicated storefront component on the product detail page, either as chat or FAQ. Position configurable per sales channel. ### Context Generation takes customer reviews as well as similar and cross-selling products into account for fitting answers. ### Availability Available in the official Shopware Store - with auto-update notifications in the admin. Frequently asked ## Frequently asked questions about AI Product Questions How the questions are produced, what they do for SEO and what it costs. #### How do I generate FAQ content for Shopware products automatically? The plugin produces fitting questions and answers per article from the existing product data. You choose provider, language, count and question style, then generation runs as a bulk job or for individual products. #### Do the questions help visibility on Google? On request every article gets its own indexable FAQ subpage with a speaking address, plus FAQ markup, individual addresses per question and internal links to mentioned products. The SEO question style phrases questions as fully worded search queries. #### What does AI Product Questions cost? Buying directly costs 19.99 euros net per month or 203.90 euros net per year. On top come your AI provider costs. All prices are net and exclude VAT. #### Where is the generated text stored? In your Shopware database. There is no external system and no ongoing connection: once generated, the questions keep working even without AI access. #### Does the AI take the selected variant into account? Yes. When a customer picks a colour or size, those options are passed to the model as context. If a variant has no description of its own, it inherits the one from the main product. #### Can I regenerate only the pros and cons? Yes. The scope selector and a dedicated button let you regenerate only the assessment without touching the existing questions. That protects already indexed content and saves provider cost. Reviews ## 5.0 out of 5 stars in the Shopware Store. Reviews from merchants in the Shopware Store. Functionality 5.0 · Usability 5.0 · Documentation 5.0 · Support 5.0. Shown are verbatim excerpts in German, the full texts are in the store: [See all reviews in the Shopware Store](https://store.shopware.com/de/staw821707825834m/ki-produktfragen-auf-detailseite.html). ### Fördert den Verkaufsprozess massiv! „Ich nutze das Plugin in unserem Shop seit einigen Wochen und ich muss sagen, dass die Erweiterung absolut meinen Vorstellungen entspricht!“ „Ich hatte zwei kleinere Anfragen zum Plugin und der Anbieter antwortete schnell.“ Jens October 2026 ### Tolle Erweiterung für informative Produktdetailseiten „Wir nutzen das Plugin für unsere Produktdetailseiten und sind mit den Ergebnissen sehr zufrieden. Die automatische Erstellung von passenden Produktfragen und Antworten funktioniert sehr gut und liefert unseren Kunden direkt zusätzliche Informationen zum jeweiligen Artikel.“ Martin Frank September 2026 ### Macht das Leben einfacher „Die KI unterstütze Beantwortung von Kundenfragen macht das Leben einfacher: Weniger Arbeit & Mehr Umsatz.“ Klaus-Dieter Jungermann August 2026 ### Tolles Plugin - spar richtig viel Zeit „Bei größerem Sortiment spart die automatische Erstellung enorm viel Zeit“ „durchdacht, funktioniert zuverlässig“ Alex August 2026 ### Endlich sinnvolle FAQ auf Produktseiten „serverseitige Ausgabe, FAQ-Schema, interne Verlinkung“ „extrem schnell“ Boris Pranjkovic August 2026 ### Für Detailseiten Optimierung ein MUSS „enormen Mehrwert in Sachen SEO“ Harald L. August 2026 ### Super Plugin! „Möglichkeiten zur SEO Optimierung und weiteren Infos direkt von der KI sind Goldwert“ „erleichtert uns die Arbeit ungemein.“ Wallmeyer August 2026 Availability ## Through the store or *directly from us*. Two routes, the same feature set - pick whichever suits your setup. Directly from Stone & Water ### Available right now Monthly 19,99 € Best value Yearly 203,90 € 15 % cheaper All prices net, plus VAT. Download the free Plugin Suite and upload it in the admin, no SSH needed. It installs and updates the plugin with one click. You buy the licence directly from us, with an invoice from us and support straight from the developer. [Download Plugin Suite](https://stoneandwater.online/en/plugin-suite.html)[+49 2555 9997342](tel:+4925559997342) Shopware Store ### Available now Listed in the official Shopware Community Store. Installation and updates run through the plugin manager, billing through your Shopware account. Store conditions differ from ours. [View in the Shopware Store](https://store.shopware.com/de/staw821707825834m/ki-produktfragen-auf-detailseite.html)