Terms and conditions.

General terms and conditions for the use of Stone & Water plugins.

Version: 10 November 2026

Contents

  1. § 1 Scope and provider
  2. § 2 Subject of the contract
  3. § 3 Conclusion of contract and trial period
  4. § 4 Term and termination
  5. § 5 Prices and payment
  6. § 6 Price adjustments
  7. § 7 Rights of use
  8. § 8 Updates, licence check and availability
  9. § 9 Third-party services and AI features
  10. § 10 Customer obligations
  11. § 11 Defects
  12. § 12 Liability
  13. § 13 Data protection
  14. § 14 Changes to these Terms
  15. § 15 Final provisions

§ 1 Scope and provider

These General Terms and Conditions (Terms) apply to all contracts for the use of Shopware plugins, themes and add-ons (together "plugins") between Stone & Water, owner Dominic Steiner, Frankenberger Str. 6, 48624 Schöppingen, Germany ("Stone & Water") and the customer. This applies in particular to bookings via the Plugin Suite, via plugins.staw.io and directly in the respective plugin.

The offer is directed exclusively at businesses within the meaning of § 14 of the German Civil Code (BGB), legal entities under public law and special funds under public law. Consumers are excluded from booking. By booking, the customer confirms acting as a business.

Deviating, conflicting or supplementary terms of the customer do not become part of the contract, even if Stone & Water does not expressly object to them.

§ 2 Subject of the contract

Stone & Water provides the booked plugins to the customer for use for the term of the contract (rental licence). Scope and features result from the description at the time of booking, for example on stoneandwater.online, in the Plugin Suite or in the manual.

The licence applies to the Shopware installation and the shop domains registered at the time of booking. Use in further installations or for third parties requires a separate booking or the consent of Stone & Water in text form. Development and test environments of the customer are included as long as they are not operated publicly as a shop.

The Plugin Suite itself is free of charge. Free plugins and trial periods are voluntary services to which there is no entitlement and which Stone & Water may change or discontinue at any time.

Installation, setup, customisation and training are not part of the rental licence unless expressly agreed. They are offered separately on request.

§ 3 Conclusion of contract and trial period

The presentation of the plugins is not a binding offer. By clicking "Rent now" or an equivalent button, the customer submits a binding offer. This requires that the customer has confirmed these Terms beforehand. The contract is concluded as soon as Stone & Water activates the booking. Confirmation is given in the Plugin Suite and by email.

Before booking, a plugin or add-on can usually be tested free of charge for 30 days. One trial is possible per plugin or add-on and shop. When the trial is started, the term and price of the subsequent rental are shown, and the customer confirms these Terms.

When the trial ends, it automatically turns into a paid rental licence with the term and price shown at the start, unless the customer has ended the automatic booking beforehand. Stone & Water reminds the customer by email one day before the trial ends. The automatic booking can be ended until the end of the trial in the Plugin Suite, in the respective plugin or in text form. The trial then ends free of charge.

The rental after the trial is governed by §§ 4 to 6. The term starts when the trial ends. Trials started without confirming this arrangement, for example with an older version of the Plugin Suite, end automatically without a subsequent booking.

Stone & Water does not store the contract text per customer. The current version of these Terms is available at stoneandwater.online/en/terms.html. Which version the customer confirmed when booking is stored with the date.

§ 4 Term and termination

Monthly licences run for one month and renew automatically for a further month unless terminated. Termination is possible at any time with effect from the end of the current month.

Annual licences run for twelve months and renew automatically for a further twelve months unless terminated by the end of the current annual term.

Termination is made via the Plugin Suite or in text form, for example by email to info@stoneandwater.online. The right to extraordinary termination for good cause remains unaffected.

The right of use ends when the contract ends. The plugin may then be deactivated and no longer receives updates. Data the plugin has stored in the customer's database remains there unless the customer removes it.

§ 5 Prices and payment

The prices shown at the time of booking apply. All prices are net prices plus statutory VAT.

Billing is in advance for the respective billing period, i.e. monthly or annually. For plugins, invoices are issued on the 1st of a month, the usage period starts with the first invoice, and the days from the booking to the end of the month are free of charge. Add-ons are billed in advance for the chosen term from the day of booking.

Invoices are payable without deduction within the period stated on the invoice. If the customer is in default of payment, Stone & Water may block the licence until payment after prior notice in text form. Statutory rights in case of default remain unaffected.

§ 6 Price adjustments

Stone & Water is entitled to adjust the prices for ongoing contracts if the costs of providing the plugins change. This includes in particular costs for servers, hosting and the licence server, for third-party services and interfaces, for ongoing development and adaptation to new Shopware versions as well as general price increases. An adjustment may only go as far as the change in costs. If costs decrease, prices are reduced to the same extent.

Stone & Water announces a price change in text form at least six weeks before it takes effect, for example by email to the address on file. The announcement states the new price and the date from which it applies.

For monthly licences the new price applies from the first billing period beginning after it takes effect.

For annual licences the price change may also take effect during a current annual term that has already been paid. Stone & Water then charges the difference between the old and the new price pro rata for the full months of the remaining term from the effective date. This additional charge is made with a separate invoice. In the case of a price reduction, the customer receives a corresponding credit.

In the case of a price increase, the customer may terminate the contract for the affected plugin with effect from the date the change takes effect. The termination must reach Stone & Water in text form by that date. For an annual licence already paid, Stone & Water refunds the share for the full months of the remaining term in this case. Stone & Water points out this right of termination in the announcement. If the customer does not terminate, the new price applies.

Changes in statutory VAT are passed on from their effective date without announcement. Price changes for new bookings are not affected by this section.

§ 7 Rights of use

For the term of the contract, the customer receives a simple, non-transferable and non-sublicensable right to use the booked plugins within the scope of § 2. All other rights remain with Stone & Water.

The customer may not pass on, sell, rent or make the plugins available to third parties. The customer may not circumvent the licence check and may edit or reverse engineer the source code only to the extent expressly permitted by law (§§ 69d, 69e of the German Copyright Act). Copyright and licence notices may not be removed.

If the customer breaches these obligations, Stone & Water may block the licence and terminate the contract for good cause.

§ 8 Updates, licence check and availability

During the term of the contract, Stone & Water provides updates, in particular bug fixes and adaptations to supported Shopware versions. There is no entitlement to specific new features. The supported Shopware versions are stated in the plugin description.

The plugins and the Plugin Suite check the licence via plugins.staw.io. In doing so, the shop domains, the Shopware version, the version of the Plugin Suite and the technical names and versions of the installed Stone & Water plugins are transmitted. Details are given in the privacy policy.

Stone & Water strives for high availability of plugins.staw.io. Maintenance work and short outages are possible. A temporary outage of the licence server does not restrict plugins that are already installed.

§ 9 Third-party services and AI features

Some plugins use third-party services, for example AI providers, payment services or marketplaces. For this, the customer usually uses their own accounts and keys. The costs and terms of these services are borne by the customer and are not included in the licence price.

The customer checks results of AI features, such as texts, translations, images or assignments, for accuracy and lawfulness before publication. Stone & Water is not liable for changes, outages or prices of third-party services.

§ 10 Customer obligations

The customer ensures a suitable system environment according to the system requirements of the respective plugin. Before installations and updates, the customer creates a current backup of files and database and, where possible, tests changes in a test environment first.

The customer keeps contact and billing details up to date and reports errors with a comprehensible description.

§ 11 Defects

Stone & Water remedies defects of the plugins during the term of the contract within a reasonable period, at its discretion by an update, a workaround or instructions. Strict liability for defects that already existed when the contract was concluded (§ 536a (1) alt. 1 BGB) is excluded.

There is no defect if an error is due to an unsupported system environment, to changes by the customer or third parties, to other plugins or themes or to third-party services.

§ 12 Liability

Stone & Water is liable without limitation for intent and gross negligence, for injury to life, body or health, under the Product Liability Act and to the extent of a guarantee given.

In the case of slight negligence, Stone & Water is only liable for breach of an essential contractual obligation, i.e. an obligation whose fulfilment makes the contract possible in the first place and on whose compliance the customer may rely. Liability is then limited to the typical, foreseeable damage, at most to the total fees paid by the customer for the affected plugin in the twelve months before the damaging event.

For loss of data, Stone & Water is only liable to the extent that would have occurred with regular data backups by the customer. Otherwise, liability is excluded.

§ 13 Data protection

Stone & Water processes personal data in accordance with the privacy policy at stoneandwater.online/en/privacy.html. Insofar as Stone & Water processes personal data on behalf of the customer, the parties conclude a data processing agreement on request.

§ 14 Changes to these Terms

Stone & Water may change these Terms with effect for the future if this is necessary due to changes in law or case law, new features or services or to regulate matters not previously covered, and the customer is not unreasonably disadvantaged as a result. Price changes are governed solely by § 6.

Stone & Water notifies changes in text form at least six weeks before they take effect. If the customer does not object in text form within this period, the changes are deemed accepted. Stone & Water points out this consequence in the notification. If the customer objects, both parties may terminate the contract as of the date the changes take effect.

§ 15 Final provisions

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods.

If the customer is a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction for all disputes arising from this contract is the registered office of Stone & Water. Stone & Water may also sue the customer at the customer's general place of jurisdiction.

Should any provision of these Terms be invalid, the remainder of the contract remains valid. The invalid provision is replaced by the statutory provision.

This English version is provided for convenience. In the event of discrepancies, the German version prevails.