Setting up the AI product advisor - the video

An advisor that fits your shop. The video shows the setup in the Shopware admin: AI provider, tone, name and greeting, shop knowledge, product data and the protective features.

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01
Walkthrough

What the video shows.

  1. All settings are on one page, per sales channel and language.
  2. AI provider and model can be chosen freely, with your own key.
  3. You decide how the advisor talks, for example an informal tone and asking when something is unclear. Plus name, picture and greeting of the advisor.
  4. The advisor also knows shipping, payment and returns. You decide which product data it uses.
  5. E-mail addresses and phone numbers are removed first, and a rate limit prevents abuse and keeps costs low.
02
At a glance

The essentials in brief.

1 page

all settings, per channel and language

Own key

provider and model of your choice

Tone

name, picture and greeting

Protection

contact data removed, rate limit

03
FAQ

Questions about the video.

Can I choose the AI provider myself?

Yes. Provider and model can be chosen freely, you store your own key.

Can I adjust the tone?

Yes. You decide how the advisor talks, for example an informal tone and asking when unclear, plus name, picture and greeting.

How is personal data protected?

E-mail addresses and phone numbers are removed before a request goes to the AI. A rate limit also prevents abuse.

04
Read on

Related pages.

05
More videos

More on video.

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